Managed Services

Private Universe provide subscription based support services. This is our most popular vehicle for delivering support to our clients. With a Managed Services contract, you get the following:

  • Unlimited support tickets per month
  • Proactive monitoring, alerting and reporting of your core infrastructure
  • End user support
  • Managed cloud-delivered antivirus & patch management to servers and desktops
  • Fixed price monthly costs that you can plan and budget on
  • Guaranteed SLA
  • Access to afterhours support for emergency ‘server down’ situations
Contact Us

Business Grade Internet Connections

Private Universe has partnered with AAPT/TPG for several years now. We provide business grade Internet connection, such as:

  • MBE (Mid Band Ethernet), aka Ethernet over Copper (EoC)
  • Fibre Internet
  • NBN
  • Managed site-site VPN connections
Contact Us

Consulting Services

Have a big project? Need a vCIO? We are here to help. We can do the following:

  • Server deployment on premise or in the data centre
  • Backup and DR planning
  • Project Management
  • Office Relocation including Data and electrical cabling services
Contact Us

Discover The Advantages Of VoIP

With A Software Based 3CX IPPBX Phone System

  • We host and supply the 3CX phone system for you
  • Easy to use
  • Available during any outages you may experience
  • You can retire an old onsite PABX
  • Save space and electricity at your premises
  • Apps on Windows, iOS and Android!
See Pricing

Other Products & Services

Private Universe provides the following services:

  • On premise to Cloud email migration to Office 365
  • Cloud hosted email spam filtering for existing on-premise Exchange Servers
  • Data and electrical cabling services
  • Supply of all hardware, software licensing and peripherals
    • Partnering with Dell, HP, Cisco, Microsoft, ARCserve, SolarWinds MSP, 3CX
  • Network design and implementation
  • Prepaid support services are available if you only need reactive support.
    • This is available for non-subscription based clients
Contact Us