Managed Services
Private Universe provide subscription based support services. This is our most popular vehicle for delivering support to our clients. With a Managed Services contract, you get the following:
- Unlimited support tickets per month
- Proactive monitoring, alerting and reporting of your core infrastructure
- End user support
- Managed cloud-delivered antivirus & patch management to servers and desktops
- Fixed price monthly costs that you can plan and budget on
- Guaranteed SLA
- Access to afterhours support for emergency ‘server down’ situations
Business Grade Internet Connections
Private Universe has partnered with AAPT/TPG for several years now. We provide business grade Internet connection, such as:
- Fibre internet
- NBN
- Managed site-site VPN connections
Consulting Services
Have a big project? Need a vCIO? We are here to help. We can do the following:
- Server deployment on-premises or in the data centre
- Backup and DR planning
- Project management
- Office relocation including data and electrical cabling services
Discover the Advantages of VoIP
With a Software-based 3CX IPPBX Phone System
- We host and supply the 3CX phone system in the cloud for you
- Easy to use
- Available during any outages you may experience
- You can retire an old onsite PABX
- Save space and electricity at your premises
- Apps on Windows, Mac, iOS and Android!
Other Products & Services
Private Universe provides the following services:
- On-premises to cloud email migration to Microsoft 365
- Cloud hosted email spam filtering for existing on-premise Exchange Servers
- Data and electrical cabling services
- Supply of all hardware, software licensing and peripherals
- Partnering with Dell, HP, Cisco, Microsoft, StorageCraft, SolarWinds MSP, 3CX
- We are a silver Microsoft Partner
- Network design and implementation