3CX Phone System is an open standard Windows-based IP PBX that provides superior features and flexibility at a far lower cost and replaces traditional PBX hardware phones. It supports popular SIP phones, VoIP providers and traditional PSTN lines. 3CX Phone System’s web-based management console makes it easy to configure, eliminating the need for expensive maintenance.

3CX Phone System includes a client (available for Windows, Mac, iPhone and Android) that makes call control, conferencing and other unified communications features a breeze. Users can manage their extension and their calls with just a few mouse clicks and avoid using a cryptic phone interface. What’s more, you can log in to 3CX from any computer or smartphone to see the status and presence of other users from your office and any bridged offices around the world.

3CX Phone System includes an iPhone and Android client that allows you to make and receive office calls on your iPhone or Android smartphone from anywhere. Save on telecommunications costs by making internal office calls free of charge, and keep your mobile number confidential by using the office caller ID. Never miss that all important call by answering calls made to your office extension from anywhere.

3CX Phone System is available in several editions based on the number of simultaneous calls (internal & external) your company makes. Upgrades are activated instantly with a license key – there’s no need to reinstall 3CX Phone System. A detailed feature comparison table can be found here.

Private Universe can host your PBX in the Cloud and offer all the features of the 3CX Phone System, without the overhead of managing it yourself.

• Private Universe hosts your PBX in the Cloud and offer all the features of the 3CX Phone System, without the overhead of managing it yourself.
• We host the system for you
• System configuration changes are included in the monthly hosting
• You can retire an old onsite PABX, saving space and electricity at your premises.
• You will need some new VoIP handsets or you can use the software based VoIP client on your desktop computer with a compatible headset.
• Backup of the phone system is handled without the need for any interaction on your part.
• All maintenance of the phone system itself is handled by Private Universe as part of the monthly charge.
• The phone system is completely independent of your office hardware and network connection, so any outages at your end will not affect the availability of your phone system.
  • You can still use soft clients (iOS, Android, Laptop) via 4G to access your phone system during such an outage
• The system is hosted in our Sydney based, Tier 1 Data Centre.  This data centre has multiple levels of redundancy and offers the highest level of availability to you.

Our hosted solution pricing for 3CX Server Standard Edition is as follows.

• 3CX Phone System 4SC – $199 ex. GST per month.
• 3CX Phone System 8SC – $309 ex. GST per month.
• 3CX Phone System 16SC – $459 ex. GST per month.
• 3CX Phone System 24SC – $609 ex. GST per month.
• Need more than 24 simultaneous calls?  Contact Us for more information

Inclusions with these plans (beyond the usual 3CX features) are as follows.

• Business grade SIP trunk
• Unlimited number of extensions (the limitation will still be your concurrent call license)
• 10 free system configuration changes (new extensions, group changes etc.) per month
• Additional handsets purchased from Private Universe will be provisioned to the phone system at no additional charge

Prerequisites and Exclusions

• Call charges are not included in the hosting charge, and will be billed separately.
• Porting existing numbers into the VoIP system will be charged separately.
• Hosting DIDs will be charged separately.
• One time setup fee
• Only 3CX supported handsets can be used
  • Additional handsets not supplied by Private Universe will attract a $50 ex. GST provisioning charge.

If you have any specific questions on 3CX or related hardware/services, please contact us to discuss your individual requirements.