2000
Founded by Brendan Helsham initially offering simple break/fix support
Support
Founded on the belief that innovation starts with understanding, Private Universe brings together strategy, technology, and creativity to help businesses thrive in a fast-changing world.
Founded in June 2000 by Brendan Helsham, Private Universe has evolved from a traditional break/fix IT provider into a trusted, full‑service technology partner. We deliver secure, reliable, end‑to‑end IT solutions, including infrastructure, cloud, cyber security, internet, and telephony. All designed to support and protect small to medium‑sized businesses.
Founded by Brendan Helsham initially offering simple break/fix support
Added telephony services to our portfolio
Launched IT Managed Services across multiple industries
Cybersecurity & AI at the forefront, delivering secure IT services to a growing client base.
The specialists guiding each engagement with curiosity, care, and decades of combined experience.
Founder
General Manager - Engineering & Technology
Cloud Engineer - Dev Ops
Support Engineer
System Administrator
Support Engineer
Support Engineer
Office Manager
Finance & Admin
A few of the common questions we get asked.
Private Universe ensures that all your devices only connect to corporate data and systems via Zero Trust Network Access (ZTNA).
Our MDR solution has a 24/7 SOC, and any successful phishing attack is stopped virtually straight away before the bad actors have an opportunity to access any of your data.
Easy. We often work with businesses who have their own IT staff and complement their existing skillsets, provide additional coverage when your existing team are on leave, and an escalation point when things get complicated.
Yes, 100% they do. Looking at a typical 40-80 user business, an internal IT team may be across some of the technology requirements, but not all. There’s too much to keep up with these days, and an MSP can provide this level of expertise for a fraction of the cost of more internal staff.
